Vivibet Terms & Conditions — Everything members need to know

📋 1. Introduction

By using the Vivibet (hereinafter referred to as the "Platform" or "we") website, you are considered to have accepted these terms and conditions. These terms and conditions constitute a legally binding agreement between you (the member) and Vivibet. Please read this page carefully.

Vivibet is committed to keeping its terms clear and easy to understand. There are no hidden conditions — everything is stated plainly on this page. If anything is unclear, please reach out to our help center.

👤 2. Account Rules

To register at Vivibet, you must provide accurate and complete information. Your name, mobile number, and date of birth entered during registration must match your real details.

Account Security

• Keeping your password confidential is your responsibility. Do not share it with anyone.
• If you suspect unauthorized access to your account, contact our support team immediately.
• Running multiple accounts from the same device or IP address is not allowed.
• We strongly recommend enabling two-factor authentication to keep your account secure.

Identity Verification (KYC)

Vivibet reserves the right to verify your identity at any time. A national ID or other documents may be requested during the withdrawal process or for security purposes. Large withdrawals may be held until KYC is completed.

🔞 3. Eligibility & Age Requirements

To participate at Vivibet, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• Account registration must be done voluntarily and with full awareness.
• You should not participate if a mental health condition affects your ability to make sound decisions.
• Vivibet employees and their immediate family members are not eligible to participate in certain promotions.

Vivibet takes the protection of minors very seriously. If we become aware of any minor using the platform, immediate action will be taken. We urge parents and guardians to ensure that minors cannot access this platform.

💳 4. Deposit & Withdrawal Rules

Deposit

• The minimum deposit amount is ৳200 (two hundred BDT).
• Only payment methods registered in your own name may be used.
• Deposits made through third parties are not accepted.
• Deposits are usually processed instantly — if you experience any issues, please contact support.

Withdraw

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Large withdrawals may be delayed if KYC verification is not complete.
• Multiple withdrawal requests on the same day are permitted but may be processed as a single combined transaction.

🎁 5. Bonus & Promotion Terms

Vivibet offers a range of bonuses and promotions, each with its own terms. Please read the specific conditions of any bonus before claiming it.

General Bonus Terms

• Each bonus can only be claimed once (unless stated otherwise).
• Wagering requirements must be met before withdrawing bonus funds.
• Bets placed with bonus balance may not count equally across all games.
• Bonuses will be automatically cancelled once they expire.
• Multiple bonuses cannot be used at the same time (unless stated otherwise).

Welcome Bonus

The welcome bonus for new members applies to the first deposit only. To claim it, either apply a promo code or make your first deposit within 72 hours of creating your account.

🎮 6. Gameplay Rules

All games on Vivibet are fair and unbiased — we use third-party audited RNG (Random Number Generator) technology to ensure this. Game outcomes cannot be manipulated in any way.

Betting Rules

• Bets cannot be changed once confirmed.
• If a game is interrupted due to a technical issue, a decision will be made in accordance with Vivibet's policy.
• If your connection drops during a live game, the outcome will be calculated from the last confirmed state of that session.
• If a match is cancelled in Sports Betting, your stake will be refunded.

Dispute Resolution

Any dispute regarding game results must be raised with support within 72 hours. Claims made after this period may not be accepted. In the event of a dispute, Vivibet's server logs shall serve as the final record.

🚫 7. Prohibited Activities

The following activities are strictly prohibited on Vivibet. Violations may result in permanent account closure:

• Playing with bots, scripts, or automated software.
• Money laundering or transactions involving illegal funds.
• Attempting to access another member's account.
• Abusing the bonus system.
• Any attempt to manipulate or influence the outcome of a game.
• Impersonating Vivibet staff.
• Introducing malicious code or malware to the platform.

🔐 8. Privacy & Data Protection

Vivibet treats your personal information with the utmost care. Your data is never sold to third parties. For more details, please see our Privacy Policy View page.

• Your data is protected with SSL encryption.
• Payment details are not stored on our servers.
• We use cookies to enhance your experience — see our Cookie Policy for details.

🔒 9. Account Closure & Suspension

Vivibet may suspend or permanently close an account under the following circumstances:

• Violation of the terms and conditions.
• If you suspect fraud or any form of deception.
• The member is found to be a minor.
• The member submits a request to close their own account.
• Extended period of inactivity (more than 12 months).

You can close your account at any time by contacting our help center. Please withdraw any available balance before closing your account.

⚖️ 10. Limitation of Liability

Vivibet is not liable for the following:

• A game is missed due to your internet connection dropping.
• Delays caused by issues with a third-party payment gateway.
• Service disruptions caused by natural disasters or acts of war beyond our control.
• For any loss resulting from sharing your account credentials with another person.

Vivibet is committed to delivering the best possible service, though technical issues cannot always be completely avoided. When they do occur, we resolve them as quickly as possible.

🤝 11. Responsible Gaming

At Vivibet, responsible gaming isn't just a policy — it's a core value. We want our members to play for fun, not out of compulsion.

• Deposit limit setting is always available.
• Your account can be temporarily deactivated for a set period of time.
• Permanent self-exclusion cannot be reversed — your account cannot be reopened.
• For more details, visit our Responsible Play View page.

🔄 12. Right to Amend

Vivibet reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.

For any questions regarding these Terms & Conditions, please contact us: support@vivibet.ws